Consultant - US, Canada & Caribbean

Ideas need initiative.


Werum IT Solutions is the world’s leading supplier of manufacturing execution systems (MES) and manufacturing IT solutions for the pharmaceutical and biopharmaceutical industries. Werum’s PAS-X software product is run by more than half of the world’s top 30 pharmaceutical and biotech companies as well as many mid-sized drug manufacturers. Founded in 1969, Werum is headquartered in Lüneburg, Germany, and has locations in Europe, America, and Asia. Werum is part of the Körber Group’s Business Area Pharma Systems.


 
The Business Area Pharma Systems provides high quality solutions for the production, inspection and packaging of pharmaceutical products and units seven internationally successful companies under one roof.


The Körber Group is an international technology group with around 10,000 employees all over the world. It unites technologically leading companies with 140 production, service, and sales companies and offers its customers solutions, products, and services in the Business Areas of Automation, Logistics Systems, Pharma Systems, Tissue, Tobacco, Corporate Ventures and Körber Digital.

For our location in Parsippany we are looking for

Consultant - US, Canada & Caribbean

Tasks:

We have an outstanding career opportunity for a Consultant looking to work for an industry leading Software Firm within the Pharmaceutical Industry. In order to expand we are seeking talented Consultants to join our U.S. team for a site based position in the US, Canada & Caribbean. Consultants play a critical role in the deployment of Werum’s MES solution PAS-X and work closely in independent teams with clients to ascertain successful completion of projects addressing project challenges in regulated environments. This is an excellent opportunity for a dynamic and motivated individual looking toincrease consulting experience throughout the US, Canada & Caribbean. The ideal candidate should
have a minimum of two years experience with large scale applications in a consulting or training role, must enjoy interaction with customers, have excellent communication skills, be willing to relocate for project needs and enjoy a fast paced work environment.

Role Responsibilities:

  • Support functional specification activities with product demonstration and translate user
  • requirements into Change Specification; transfer functional knowledge to technical team
  • Advise and train customers on Werum’s PAS‐X MES software
  • Understand functionality provided by Werum’s PAS-X MES software for the purpose of deploying it at client locations
  • Configure and deploy PAS-X as required by client engagements
  • Train client associates in the use and configuration of Werum’s PAS‐X MES software
  • Coach and instruct Werum employees on PAS‐X product content
  • Onboard and mentor new staff members
  • Manage customer’s process design specifications translation activities
  • Assume responsibility to complete activities
  • Test the PAS-X software (integration testing, acceptance testing) against developed specifications
  • Investigate and resolve client issues – troubleshooting (replicate/diagnose/document problems, schedule resources, fix problems in conjunction with other team members)
  • Provide site based support on an initial 12 month deployment project after 4-6 weeks of onboarding program; client facilities are located in Evansville IN, Los Angeles CA, Las Piedras PR, Toronto ON, Kankakee IL and Boston MA or elsewhere
  • Follow up project and location to be identified; employment is continued

Qualifications:

Desired Skills:

  • Self-motivated, energetic and enthusiastic personality
  • Strong analytical skills and excellent verbal and written communication skills; a second language is mandatory (Spanish or French)
  • Understanding of the Pharmaceutical environment
  • Ability to quickly learn MES software functionality, pharmaceutical production processes and related configuration processes; must enjoy working with IT
  • Strong desire to be the “go-to” hands-on person with ability to figure things out on your own; must enjoy configuring software and troubleshooting issues
  • Ability to work in different roles and collaborate in virtual teams

Desired Experience:

  • 2 years of software support experience with large scale applications (ERP/MES/LIMS) in a consulting / training role
  • Experience with FDA regulated environments (drug production & validation)
  • PAS-X experience is a big plus
  • A Bachelor of Science Degree